At 323bet, we believe online gambling should be a form of entertainment — something you do because you enjoy it, on your own time, within a budget you've set for yourself. This page brings together all the self-control tools available on the platform, information to help you recognize warning signs, and support resources available to anyone who needs help in Brazil.
Six features available in your account dashboard to help you stay in control of your gaming experience.
Set how much you want to deposit per day, week, or month. The system automatically blocks further deposits once the limit is reached. Reductions take effect immediately; increases have a 7-day cooling-off period to protect you from impulsive decisions.
Set the maximum amount you're willing to lose within a given period. Once the limit is reached, new bets with real balance are locked for the configured duration — with no way to bypass it while it's active.
Set up notifications that appear on screen after the playing time you choose. The alert doesn't end your session automatically — it simply reminds you to take a break and decide whether you want to keep playing.
Block access to your account for 24 hours, 7 days, or 30 days with a single click. During the block, you cannot deposit, play, or reactivate your account before the period ends — even if you change your mind along the way.
Permanently closes access to your account and prevents a new account from being created with the same CPF. Irreversible. Use this if gambling has stopped being entertainment and started causing real problems in your financial or personal life.
323bet monitors behavioral patterns that may indicate problem gambling — such as frequent deposits following losses or repeated attempts to work around limits. When these are detected, our team proactively reaches out to offer support.
Responsible gambling isn't a footer warning nobody reads. At 323bet, it's a policy that runs through every product decision — from how limit tools are designed to how the support team is trained. The premise is simple: you're here to have fun. If that ever stops being true, we want you to have everything you need to pause, reflect, or stop entirely.
Brazil's online entertainment market has grown significantly in recent years. Today, millions of people play slots, bet on football matches like the Brasileirão Série A, follow crash games like Aviator, or join poker tournaments — and the vast majority do so in a healthy way, as a leisure activity. But a smaller share may develop a problematic relationship with gambling, and it's precisely for that group that the tools on this page exist.
Responsible gaming at 323bet means three concrete things: tools that actually work (they are not decorative), trained team to identify and support players in difficulty, and clear information on where to find professional help in Brazil when platform support isn't enough.
This is an important point, and 323bet has no problem being direct about it: casino games, slots, and crash games are entertainment with a random component. The RTP (return to player) on a slot may be 96%, but that figure is calculated across billions of spins — not your session this afternoon. In the short term, any outcome is possible, up or down. Playing with the expectation of consistent profit as a source of income is a mistaken expectation that increases the risk of problem behavior.
The practical rule we suggest: only play with what you're completely comfortable losing. If losing the amount you deposited would affect your electricity bill, rent, credit card, or household expenses — that money shouldn't be wagered. Fun has a budget limit, and setting that limit before you start playing is the first act of responsible gambling.
Practical tip: Before making a deposit, set your monthly deposit limit in the account dashboard. This creates an automatic safeguard that doesn't rely on willpower in the heat of the moment — when adrenaline is high and decisions get harder.
All responsible gambling tools are in your account dashboard under "Settings" → "Responsible Gambling". None of them require you to contact support to activate — you handle everything yourself on your phone or computer in under two minutes.
Access the platform on your phone or computer and click the profile icon in the top right corner of the screen.
The responsible gambling menu is inside your account settings. All available tools are listed on a single screen.
Select the limit type (deposit, loss, session, or exclusion), set the amount or timeframe, and confirm. Reductions and blocks take effect immediately.
323bet sends a confirmation to the registered email address whenever a responsible gambling tool is activated or changed, keeping a record of what has been configured.
If you have trouble setting up any tool or want to talk through your situation with someone on our team, live chat is available 24 hours a day in Portuguese.
See how each type of limit works in practice so you can choose the right combination for your profile.
| Tool | How It Works | Immediate Effect? | Reversible? |
|---|---|---|---|
| Daily Deposit Limit | Blocks new deposits once the set amount is reached for the day (midnight to midnight, Brasília time) | Yes (reduction) / 7 days (increase) | Yes, after a 7-day cooling-off period |
| Weekly Deposit Limit | Cumulative cap from Monday to Sunday. Useful for players who make several smaller deposits throughout the week | Yes (reduction) / 7 days (increase) | Yes, after a 7-day cooling-off period |
| Monthly Deposit Limit | Cumulative cap per calendar month. The most effective option for long-term budget control | Yes (reduction) / 7 days (increase) | Yes, after a 7-day cooling-off period |
| Loss Limit | Sets the maximum net loss (deposits minus withdrawals) for the period. Once reached, new bets with real balance are blocked | Yes (reduction) / 7 days (increase) | Yes, after a 7-day cooling-off period |
| Session Alert | Visual notification at each configured interval (30 min, 1h, 2h). Does not end the session automatically | Yes | Yes, at any time |
| 24h Self-Exclusion | Blocks login and deposits for 24 hours. Useful for an emergency break after an intense session | Immediate | No — it expires automatically |
| 7-Day Self-Exclusion | A full block for one week. Recommended when you notice you've been playing more than you planned on a regular basis | Immediate | No — it expires automatically |
| Self-Exclusion 30 Days | A one-month block. It gives you time to reflect, seek professional support if needed, and return with a fresh perspective | Immediate | No — it expires automatically |
| Permanent Self-Exclusion | Permanent account closure. Prevents reactivation and the creation of a new account using the same CPF. Irreversible | Immediate | No — irreversible |
The 7-day cooling-off period for limit increases exists to protect you from impulsive decisions made during or after a gambling session. It's a safeguard — not red tape. If you're thinking about raising a limit you set less than 7 days ago, it's worth pausing to consider whether that's really the right call at that moment.
The line between healthy gambling and problem gambling can be hard to see from the inside. Below are the most common signs that your relationship with gambling may be getting out of control. If you identify with three or more of them, consider using the exclusion tools or reaching out for professional support.
You logged in planning to deposit R$ 50.00 and ended up depositing R$ 300.00 in the same session. Does this happen often?
After a loss, you feel the urge to keep playing to "win back" what you lost. This behavior is one of the most classic signs of problem gambling and tends to make losses worse.
Bills, rent, groceries, tuition — if you've ever used money set aside for basic needs to gamble, that's a serious warning sign.
If you feel the need to hide how much time you spend playing or how much you deposit — from a partner, family, or friends — that's a sign you already sense something is off.
Being late, missing commitments, or arguing with people close to you over time or money spent on gambling are real consequences that require immediate attention.
The urge to gamble that causes physical or emotional discomfort when not acted on is a sign of dependency that warrants professional evaluation.
Any situation where you need money from others to make a deposit is a sign that gambling has already crossed the line from entertainment.
Check the situations that describe your recent experience with gambling. The more items you check, the more attention may be needed. This is not a diagnosis — it's a starting point for reflection.
I played longer than I intended to last week.
Sessions that run longer than planned are an early warning sign to watch for.
I deposited more than I had decided before starting the session.
Depositing beyond what you planned is the most common sign of losing control.
I've tried to chase losses by depositing more right after a bad streak.
"Chasing losses" is a core pattern of problem gambling.
Gambling has caused me to miss a financial or personal commitment.
Impact on other areas of life is a diagnostic criterion for addiction.
I have lied or hidden from someone how much time or money I've spent gambling.
Secrecy around gambling is a key indicator of problematic behavior.
I feel uncomfortable, irritable, or anxious when I go a while without being able to gamble.
Withdrawal symptoms are a sign that gambling may have moved beyond entertainment.
If you're reading this page because you're worried about someone close to you — a family member, partner, or friend — know that your concern is already an important step. Problem gambling rarely affects only the person playing: the financial, emotional, and relationship consequences ripple out to the people around them.
Some practical guidance for anyone in this situation:
CVV — Center for the Appreciation of Life: call 188 or visit cvv.org.br. Available 24 hours a day, including emotional support for family members of people in crisis. The service is free and confidential.
If you feel you need an immediate break, log in and access self-exclusion — or contact support to activate the emergency block.
Pause My Account NowPractical details on how each responsible gaming feature available at 323bet works.
You set the ceiling — the platform blocks automatically when it's reached. Reductions take effect immediately. Increases are held for 7 days before being activated, protecting you from impulsive decisions in difficult moments.
Available in the dashboardIt works on the net loss for the period — not on the total amount wagered. If you deposit R$ 200.00, win R$ 150.00, and then lose R$ 100.00, your net loss is R$ 50.00. Far more accurate than simply capping deposits.
Available in the dashboardUnlike an automatic block, the alert is a notification that respects your autonomy. It appears on screen, reminds you how long you've been playing, and gives you the chance to consciously decide whether to keep going or take a break.
Available in the dashboardActivated instantly. During the period, login attempts are blocked. When the period expires, the account automatically returns to its normal state — but you can renew the exclusion as many times as you need.
Instant activationThe most drastic and most protective option. Irreversible by design — there is no undo button. Any available real-money balance is returned via Pix to the registered key before the account is fully closed.
PermanentOur systems identify behavioral patterns that may indicate problem gambling. When that happens, the responsible gaming team reaches out by email or chat to offer the right tools — without judgment.
AutomaticThe most common questions players have about 323bet's responsible gambling tools and policies.
323bet doesn't see responsible gaming as a regulatory obligation. It's an essential part of a quality product. A platform where players lose financial control, damage family relationships, or spiral into debt is not a sustainable platform — regardless of short-term numbers.
That's why 323bet's responsible gambling tools aren't buried in a corner of the site. They're in the main dashboard, easy to access, with no red tape and real effectiveness. A self-exclusion that can be undone with one click doesn't protect anyone — which is exactly why ours can't be.
If you've made it to this page, you've already shown self-awareness. That's the most important step. Use the tools available, learn the warning signs, and know that 323bet support is here 24 hours a day — not just for technical issues, but to help you gamble in a way you won't regret.
Limits that genuinely block, exclusions that can't be reversed on impulse, and alerts that reach you at the right moment.
24/7 support in Portuguese, with specialized training to identify and assist at-risk players — judgment-free.
Systems that identify problematic behavioral patterns and alert the team before the situation escalates.
Professional support resources in Brazil, warning signs, and guidance for family members — all straightforward, no sugarcoating.
Create your account, set your limits from day one, and enjoy slots, crash games, blackjack, and live casino with instant Pix — knowing you're always in control of your experience.